Website Support на WordPress

Предлагаем сопровождение и техническое обслуживание сайтов на WordPress. Настроим обновления, защитим от угроз и обеспечим бесперебойную работу вашего проекта

  • Non-stop

    Фокусируйтесь на бизнесе, а мы решим технические вопросы за вас

  • In one click

    Решение любых технических задач: профессиональная помощь в один клик

  • Прозрачная отчетность

    All задачи и затраченное время фиксируем в CRM. Платите только за потраченные часы

  • Быстрое реагирование

    Быстро и эффективно решаем любые технические проблемы

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Description

Квалифицированное сопровождение сайта – правильное решение для бизнеса, позволяет с максимальным удобством и минимальным вовлечением заказчика выполнять работы по техническому обслуживанию, программированию, верстке, дизайну, разработке, обновлению и продвижению.

Support

  • Software and plugin updates
  • Creating a site backup in storage

  • Liaising with the hosting provider's support
  • Installing CMS updates
  • SSL certificate installation
  1. Content management
  2. Adding new products and services
  3. Adding price lists
  4. Tracking promotion relevance

Pricing

"Simple" plan

  • Number of hours*: 10
  • Hourly rate: 2700
  • Response time: 4h
  • Over-limit hourly rate: 2500
27 000
EGP

«Optimal» Plan

  • Number of hours*: 16
  • Hourly rate: 2500
  • Response time: up to 2h
  • Over-limit hourly rate: 2500
40 000
EGP

"Premium" plan

  • Number of hours*: 30
  • Hourly rate: 2300
  • Response time: up to 1h
  • Over-limit hourly rate: 2500
69 000
EGP

"Deposit" plan

  • 10h – 3300 RUB/hour for 3 months
  • 30h – 3100 RUB/hour for 6 months
  • 100h – 2900 RUB/hour for 12 months
  • 200h – 2700 RUB/hour for 12 months
  • 300h – 2500 RUB/hour for 12 months
  • Request response time**: from 1h to 4h depending on the plan
from 33,000
EGP

"Post-payment" plan

  • 3500 RUB/hour
  • 100% post-payment at month end for completed tasks
  • Response time: up to 1h
5 000
3 500
cost-effective EGP
Company presentation

* Unused hours expire at the end of the month
** 10ч – время реакции до 4 часов, работ проводимых единовременно, не более одной задачи
30ч – время реакции до 3 часов, работ проводимых единовременно, не более двух задач
100ч – время реакции до 2 часов, работ проводимых единовременно, без ограничения
200ч и 300ч – время реакции до 1 часа, работ проводимых единовременно, без ограничения

How we work

Stage 1 · Preliminary stage
  • You submit a request on the site or contact us by phone
  • We clarify the details with you and help you fill in the brief
  • We analyze your current metrics
  • We prepare a proposal with a detailed description of the work ahead and result forecasts
  • We arrange a meeting, agree the terms and sign a contract with guarantees
Stage 2 · Keyword research and refinement
  • We select key phrases, focusing first on commercial queries
  • We prepare a list of landing pages for further work
  • Together with you we define priority phrase groups and pages to optimize
Stage 3 · SEO audits and optimization
  • We run a series of SEO audits: general, technical and commercial
  • We optimize meta tags and headings on the promoted pages
  • We fix technical errors and speed up the site where possible
  • We improve behavioral factors on the pages
  • On average a site is analyzed and optimized across 350 parameters defined in search engine guidelines
Stage 4 · Content and usability work
  • We write and publish search-optimized content on the promoted pages
  • We select images and infographics
  • We review and recommend improvements to navigation
  • We analyze the key commercial factors and site elements
  • We analyze user behavior
  • We work on increasing CTR in search results and reducing the bounce rate
Stage 5 · Reporting and analytics
  • Every month we send you a report on the work done and the results achieved
  • We prepare and agree a work plan for the next period

Supported websites and CMS

  • Django

    Популярный фреймворк для веб-разработки на языке Python, который облегчает создание и поддержку веб-приложений

  • Laravel

    PHP-фреймворк с открытым исходным кодом, предназначенный для создания сложных сайтов и веб-приложений

  • React

    Популярная JavaScript-библиотека для построения пользовательских интерфейсов

  • VUE JS

    Прогрессивный фреймворк для создания интерактивных пользовательских интерфейсов

  • ModX

    Система управления содержимым с открытым исходным кодом и лицензией, написанная на PHP и использующая MySQL или MS SQL для хранения данных

  • 1C Bitrix

    Система управления контентом (CMS), разработанная российской компанией «Битрикс»

  • WordPress

    Популярная система управления контентом, которая используется для создания и управления веб-сайтами и блогами

  • Opencart

    Система управления содержимым и программное обеспечение для интернет-магазинов, созданная на PHP

  • And others

    Other systems and technologies can always be discussed with a manager.

Project team

  • Head of Technical Department

    Mikhail Galkin

  • Developer

    Marko Blagojevic

  • Developer

    Sergey Boldyrev

  • Content Manager

    Elena Egorova

  • DEVELOPER

    Svyatoslav Sechenov

Our case studies

All case studies
  • Promotion of the Mercedes-Benz "Lukavto" dealership

    40,000 unique visitors, RUB 2.4 per click and 520 calls per month — the result of an effective ad campaign and a working funnel

    Learn more
  • Website promotion TEAMLY

    Increased search traffic 12x in 10 months: 30% of queries in the TOP 5, 40% — in the TOP 10

    Learn more
  • SEO for a laboratory equipment store

    Steady ranking growth through comprehensive SEO, 58% of queries in the TOP 50, 22% in the TOP 10, 11% in the TOP 5

    Learn more
  • SEO promotion of a perfume website

    Organic traffic grew by 200%, number of conversions up by 45%. We attract more visitors and turn them into customers through smart promotion

    Learn more
  • SEO for a real estate developer

    Traffic increase of 5x, with 800 target queries in progress — steady growth and high SEO effectiveness

    Learn more
  • Promotion of a restaurant business school

    Marketing costs paid off 7x, average conversion 5,5%, the site ranks in positions 1-3 in search results. Results that speak for themselves!

    Learn more
  • Website development for a machine-building company

    We built a website on the Laravel framework using ChatGPT for an import-substituting company selling thermal equipment

    Learn more
  • Contextual advertising for a booking service in St. Petersburg

    Minimum cost per conversion — RUB 21, number of bookings doubled, avg. cost per conversion — RUB 2,500

    Learn more
  • Website promotion a ready-made meal plans store

    3,000 visitors as early as the third month, organic traffic growth of 7x, 70% of queries in the TOP 5 — fast and tangible SEO results

    Learn more
  • Technical support and promotion of a bearings website

    Paid orders up by +38%, implemented synchronization with 1C, improved product visibility and a simplified purchase process — the result of comprehensive refinement and promotion

    Learn more
  • A website for the Russian Academy of Sciences in 5 weeks

    We created a conference registration resource that has been in use for three seasons now

    Learn more

Frequently asked questions about technical support

  • What tasks will you solve?

    We solve tasks of any complexity! To estimate timelines, please send a task description in any form convenient for you, or tell us by phone at +20 100 805 3953. For regular clients, a personal dashboard with task tracking is available.

  • What's included?

    Each plan includes a mandatory list of work performed by our specialists in during the month, namely:

    • uptime monitoring;
    • virus diagnostics with subsequent removal (removal is included in the "Basic" plan, only when using subscription hours for this work)
    • backups (including the database);
    • interaction with the hosting provider (monitoring rental renewals, administration, working with email services, checking limits of allocated resources (disk quota, server load, etc.)
    • visual check of content relevance (promotion dates, banners, news on home page)

    Within each plan, there is a set number of our specialists' hours, which you can use for any work (design, content, technical improvements, etc.)

  • How does task setting and effort estimation work?

    A personal manager works with each client, advising you on matters of the site and, together with the technical team, develops the optimal solution of the assigned task. Tasks can be submitted in any way convenient for you (personal dashboard, phone, email, messengers, etc.). The manager will clarify all questions and details to correctly formulate the brief for the development and support team. After that, you receive a response on timelines* and, for one-time payments, the cost solutions.

    *there are situations when it's difficult to estimate task completion at the stage of setting it. In such cases, our company provides a range for timelines and cost of completion, with final billing based on actual labor in standard hours.

  • What is the response time for a task?

    For subscription clients, depending on the plan, response time is from 1 hour. We begin all urgent tasks immediately.

    For clients on the deposit plan, task completion times depend on the workload of our technical department and are agreed upon when the task is set.

  • What experience do your specialists have?

    All staff have at least 3 years of experience and regularly take advanced training courses.

  • Is cooperation possible with individuals or only legal entities?

    We work with both legal entities and individuals. For subscription plans — a contract is signed specifying all guarantees and terms of cooperation. For one-time work, cooperation without a contract is possible.

  • Do you take responsibility?

    We guarantee our work. Most changes are made on a test version of the site, and only after review and approval are they moved to the live one.

  • What reporting do you provide?

    We provide reports every month in a format convenient for the client. By default, the report is a table with links to the results of completed work, indicating labor costs.

Related services

  • Website Promotion

    from RUB 50,000 per month

  • Content Marketing

    from RUB 85,000 per month

  • Contextual Advertising

    from RUB 45,000 per month

Reviews about us

All reviews

    diasoft.ru

    Elena Lange

    Marketing Director of Diasoft

    Diasoft expresses its gratitude to SEO Intellect for the work done on the search promotion of diasoft.ru. We note positive dynamics across a number of key metrics and value your professional approach to solving the assigned tasks. We look forward to further productive cooperation

    clinicnacpp.ru

    Alexander Kazakov

    CEO of NAKFF Medical Clinic LLC

    NAKFF Medical Clinic LLC expresses sincere gratitude to the team of Voctos for the successful cooperation and professional support in the framework of the project to promote our site via SEO. Thanks to your experience, attentive approach, and high level of expertise, we significantly increased the site's visibility in search engines, attracted new visitors, and strengthened our clinic's position in the digital space. We'd especially like to note your responsible attitude to assigned tasks, promptness in resolving issues, and readiness to offer effective solutions for the growth of our project

    lada-kudrovo.ru

    Konstantin Meshkov

    CEO of Lada Kudrovo LLC

    Thanks to your expert approach and effective search promotion solutions, we significantly improved our site's rankings, increased traffic, and attracted new clients. We especially appreciate your attention to detail, promptness in solving tasks, and flexibility. We're glad to partner with your company and are confident our cooperation will keep growing, bringing new successes and achievements. We wish your team continued growth, interesting projects, and professional victories!

    newtort.ru

    Marat Gevorkyan

    Owner of New Tort confectionery

    We've worked with you since 2018, and over this time we've been convinced of your high professionalism, attentive approach, and responsibility. Thanks to your work, our site holds stable, strong positions in search engines, which keeps us competitive in our niche. We especially want to note the regular monthly meta-tag adjustments and article publishing, which helps improve the site's visibility in search engines and raise rankings for key queries. Your specialists always respond promptly to changes in search algorithms and offer optimal solutions to preserve and strengthen the results achieved. We value your involvement, transparency in reporting, and willingness to accommodate our wishes

    brp-pride.ru

    Oleg Khromchenko

    CEO of Meridian LLC

    We express sincere gratitude for your professional and responsible approach to promoting our site. Thanks to your work, we see a noticeable rise in traffic and improved rankings for key queries. We especially value your promptness, attention to detail, and drive to achieve shared goals. We look forward to continuing our successful cooperation and are confident that together we can reach new heights.

    nowfoods-shop.ru

    Sergey Galkin

    Sole Proprietor

    We hereby express our gratitude to Voctos for their responsible attitude and high professionalism. A clear understanding of shared goals makes our work together productive and mutually beneficial. We have delivered many projects together that are truly creative achievements. We hope this creative partnership will keep bringing mutual benefit.

    praktik72.ru

    Ekaterina

    Head of Marketing, New Life LLC

    We highly value your professional approach to promoting our website. We would especially like to note the comprehensiveness of your services: 1. Prompt technical support and site improvements: having a skilled developer-programmer on your team is a major advantage — all necessary edits and improvements are made on time and to a high standard. 2. High responsiveness and client focus: we consistently note how quickly you respond to our questions and requests. Your readiness to take on new tasks quickly greatly simplifies our collaboration and makes it more effective. Thank you for your professionalism, reliability and commitment to shared goals! We look forward to continuing our successful partnership.

    shiyanbin.ru

    Nadezhda Stepanova

    Director, Shaolin Qigong & Kung Fu School

    Over the course of our project together we not only saw a noticeable rise in search rankings but also felt a significant increase in targeted traffic and, as a result, an improvement in our business metrics. Your recommendations, analytics and timely actions allowed us to reach our goals and strengthen our online presence. We would especially like to note: the high level of SEO expertise of your team; your fast response to our requests and prompt resolution of tasks; and your transparency and openness. We are glad we chose your company as our partner. We look forward to continued cooperation and new successes in future projects.

    letbefit.ru

    Anastasia Grashkina

    CEO, LetBeFit.ru

    We have worked with Voctos almost since our service launched. They took on our site quickly and proposed exactly how to change it to bring it to the top of the results. During the changes your account manager took a proactive stance and personally advised our developers on tricky questions. The result exceeded all our expectations — we confidently reached the TOP for the key queries in our niche. The work continued in the same vein — fast, productive and concrete. I want to note that the Voctos team truly know their craft and are at the cutting edge of SEO. We sincerely recommend them to our friends and partners.

    mini-borishof.ru

    Kirill Puzyrev

    Brand Manager, BorisHof MINI

    BorisHof MINI expresses its appreciation for the help with the SEO promotion of our corporate website and thanks the entire Voctos team for their professionalism and attentive approach. Working with the agency, we received thorough support, all-round consulting and prompt task delivery at every stage. We note the high quality of communication, the friendliness of the agency managers and the speed with which all problem areas were identified. The specialists immersed themselves deeply in our business and proposed effective solutions, which led to strong results. We thank Voctos for their professional support and speed.

    smotra-moto-shop.ru

    Alexander Kusakin

    Owner of the Smotra-Moto-Shop.ru online store

    Thank you for helping promote our motorcycle-gear online store for the queries we selected and worked through together. Transparent pricing and, in the end, a reasonable level of spend with tangible results. The site got all-round support, because the Voctos guys gathered the queries carefully, ran detailed technical and commercial audits and continuously analyze every change made to the site. At the agency I chose a plan with a fixed monthly fee, so I clearly understood how much to pay and what budget to plan for. A convenient, clear, comprehensive approach with detailed monthly reports — I am fully satisfied. By the way, I recommended Voctos to friends and got a nice discount on my subscription fee.

    royalvinyl63.ru

    O. S. Smirnova

    Director, Royal Vinyl store

    Royal Vinyl thanks Voctos for their effective work in promoting our website. We would like to note their comprehensive, attentive approach to every question, as well as to achieving the goals set and delivering them precisely. We are confident in continued, productive cooperation at such a professional level.

    oratoris.ru

    Anton Dukhovsky

    Director, ORATORIS Public Speaking School

    We thank Voctos for the work they have done. We have used Voctos for more than five years and are very happy with the service and the work the company provides. I want to note the professionalism of the staff and thank them for their skilled, high-quality approach. The managers who work with us are always available. Everyone is very attentive and a true specialist. The sites they build are stylish, reliable and always end up at the top. We recommend Voctos to all partners, colleagues and friends.

    mssglonass.ru

    M. G. Feskov

    CEO, Mobile Satellite Systems LLC

    Mobile Satellite Systems LLC thanks the Voctos team for their all-round help with optimizing and promoting our website. During our cooperation all the stated goals were achieved and urgent matters were resolved promptly. The agency specialists did their work to a high standard, within the agreed timeframes, and were always available to answer any questions. We are glad to recommend the Voctos agency to colleagues and are ready to continue working with its competent and responsible team.

    alfazvuk.ru

    A. S. Shuravin

    CEO, Alfa Technologies LLC

    On behalf of our company we want to express our appreciation to the Voctos team. We are glad we entrusted the full-service promotion of our official website alfazvuk.ru to Voctos, and we know we made the right choice! With the Voctos team we were able to solve a number of issues with the site. The number of visitors from search engines also grew, as did the number of enquiries from the site. Thank you so much! We wish Voctos financial prosperity, steady growth and new, exciting projects.
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