PERSONAL DATA PROCESSING AND SECURITY POLICY

1. GENERAL PROVISIONS

1.1 Purpose of this Document

This Policy on the Processing and Security of Personal Data (hereinafter referred to as the “Policy”) has been developed in accordance with applicable data protection legislation. This Policy applies to all personal data that Voctos LLC (hereinafter referred to as the “Company”) processes about individuals who use the Company’s website and services.

1.2 Definitions

Personal data — any information relating directly or indirectly to an identified or identifiable natural person (data subject).

Processing of personal data — any operation or set of operations performed on personal data, including collection, recording, systematization, accumulation, storage, clarification, extraction, use, transfer, depersonalization, blocking, deletion, and destruction.

Operator — Voctos LLC, which independently or jointly with other persons organizes and/or carries out the processing of personal data.

2. PURPOSES OF PERSONAL DATA PROCESSING

The Company processes personal data for the following purposes:

To provide services requested by users of the website;
To communicate with users regarding their inquiries and requests;
To send marketing and informational communications (with the user’s consent);
To improve the quality of services and the website’s functionality;
To comply with legal obligations.

3. LEGAL BASIS FOR PROCESSING

The Company processes personal data on the following legal bases:

The user’s consent to the processing of their personal data;
The necessity of processing for the performance of a contract to which the user is a party;
The necessity of processing to comply with legal obligations;
The legitimate interests of the Company, provided that such interests do not override the user’s rights and freedoms.

4. CATEGORIES OF PERSONAL DATA PROCESSED

The Company may process the following categories of personal data:

Full name;
Contact information (email address, phone number);
Company name and website address;
Technical data (IP address, cookies, browser type);
Communication history with the Company.

5. DATA RETENTION PERIOD

Personal data is stored for the period necessary to achieve the purposes for which it was collected, unless a longer storage period is required or permitted by law. After the expiry of the storage period, personal data is deleted or anonymized.

6. TRANSFER OF PERSONAL DATA TO THIRD PARTIES

The Company does not transfer personal data to third parties without the user’s consent, except in the following cases:

When required by applicable law or government authorities;
To service providers who assist the Company in delivering its services, subject to confidentiality obligations;
In connection with a business transfer, merger, or acquisition.

7. USER RIGHTS

Users have the following rights regarding their personal data:

The right to access their personal data;
The right to correct inaccurate personal data;
The right to request deletion of personal data;
The right to restrict processing;
The right to data portability;
The right to object to processing;
The right to withdraw consent at any time.

To exercise these rights, please contact us at: contact@voctos.com

8. DATA SECURITY

The Company takes appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

9. COOKIES

The Company’s website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. Users can manage cookie preferences through their browser settings. For more information, please see our Cookie Policy.

10. CHANGES TO THIS POLICY

The Company reserves the right to update this Policy at any time. Changes will be published on this page with an updated effective date. We encourage users to review this Policy periodically.

11. CONTACT INFORMATION

If you have any questions about this Policy or how we process your personal data, please contact us:

Voctos LLC
Email: contact@voctos.com
Phone: +20 100 805 3953
Address: Point 9 Mall, Downtown, New Capital, Cairo, Egypt